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How to Handle Tenant’s Complaints

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When a person purchases property then it needs to be maintained well, many hires property management companies for managing their property or some hires good quality tenant who can take care of their property and so they can even earn profit. Being as a landlord, there are many responsibilities to handle but handling a tenant’s complaints or problem is much tougher than any other responsibilities. If you want to hire high quality tenants and make them happy then you need to always fix their problems.
If a landlord wants a high quality tenant then a high quality tenant also wants a good landlord who can listen to his problems and complaint and fix it as soon as possible. Here is a list of common complaints that tenants make:
Maintenance Issues: one of the most complaints that a tenant makes is maintenance issues. They always ask you to fix the over flowing toilet or repair the AC or electric appliances etc. at any time and will give to call until you don’t fix it so for escaping from such situation you need to do a simple job that before handover the keys to them recheck all the appliances so that they would not complaints at least for 6 months.
Noisy Neighbors: not always your tenant can make noises with loud music or parties most of the time it’s possible that they are getting disturbed with noisy neighbors and this is another complaint they usually makes. Yes you may have heard about the loud music and pets who barks continuously at night. This can irritate you too after all who wants to disturb sound sleep. You can talk to the neighbors about the problems and can request them or if the neighbors are not your tenants then you can ask your tenant to talk to them; you or your property manager can simply talk to the owner of that property to control the noises. Another best idea is to get a sound proof wall in your house this can also help your tenants.
Pest Assault: this is another factor of making complaints and they should be, after all who likes to have pests in their rooms or kitchen floors? You or your property management company must take an immediate action for this you must do pest control in your house and don’t forget to check it again after a week whether they assaulted again.
Less Communication: a good tenant never wants to have a landlord or property manager who don’t answer his calls or respond to his mails for the complaints. Due to lack of communication you can lose a good tenant because of not caring for them.
So these are some ideas that what a tenant can make complaints and how you would handle these complaints especially when you are a new landlord and if you don’t want to come across with this difficult task of handling tenant’s complaints then you can hire property management company who can handle every issues regarding managing your property and if you are residing in USA then you must hire a best residential management company Baltimore as they know how to manage your rental property in attractive way and know the best remedies for tenant’s problems and easily handles tenant’s complaints.
Baltimore Property Management Services
Property Management in Baltimore

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